Ilays Solutions (“we,” “our,” or “us”), a brand under SheerXirfad LLC, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, platform, and services (collectively, the “Services”). By accessing or using our Services, you agree to the terms outlined here. If you do not agree, please refrain from using the Services.

Information We Collect

We may collect personal information that you provide directly to us, including but not limited to:

• Contact Information: Name, email address, phone number, and billing/shipping address.

• Account Information: Username, password, and profile preferences.

• Payment Information: Billing details, transaction history, and payment method.

• Communication History: Support queries, emails, form submissions, or feedback.

Non-Personal Information

We may also collect non-personal data automatically, such as:

• Usage Data: IP address, browser type, pages visited, and session duration.

• Device Info: Device model, OS version, screen resolution, and browser plugins.

• Location Info: IP-based or GPS-based (with your consent) location tracking.

How We Use Your Information

We use the collected data to:

• Deliver, manage, and improve our Services

• Process transactions and communicate invoices

• Send service updates, alerts, or important notifications

• Provide support and respond to inquiries

• Personalize user experiences and marketing campaigns

• Analyze system performance and improve service reliability

• Comply with legal and regulatory requirements

How We Share Your Information

Your data may be shared in these cases:

• Service Providers: We may share it with third parties who perform services on our behalf (e.g., hosting, analytics, payment processing).

• Legal Compliance: When legally required or to defend our legal rights.

• Business Transfers: If Ilays Solutions is involved in a merger, acquisition, or asset sale.

• With Your Consent: We may share data with third parties if you permit us to.

Data Security

We implement best practices in data protection—encryption, firewalls, SSL, and access control—to ensure the security of your data. However, no system is 100% secure; we cannot guarantee absolute protection.

Your Rights & Choices

You have rights to:

• Access & Edit: View and update your personal info through your account.

• Unsubscribe: Opt out from emails or marketing communications at any time.

• Deletion: Request to delete your personal data, subject to legal obligation.

Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from minors. If such data is discovered, it will be deleted promptly.

Changes to This Policy

We may revise this policy from time to time. Any significant changes will be communicated through our platform or email. Continued use of our services indicates acceptance of the updated policy.