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Terms & Conditions

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Effective Date: May 15, 2025

Company: Ilays Solutions (a brand of Sheerxirfad LLC)

Website: www.ilayssolutions.com

1. Acceptance of Terms

By accessing or using any services provided by Ilays Solutions (“we”, “our”, or “us”), you (“Client”, “you”) agree to be bound by these Terms & Conditions, along with our Privacy Policy and Service Agreement. If you do not agree, please do not use our services.

2. Services Provided

Ilays Solutions offers:

  • Website Design & Development

  • UI/UX Design

  • Maintenance & Security

  • Digital Marketing & Ad Management

  • SEO & Consulting

Service details are outlined in project proposals, subscriptions, or onboarding documents. Any additional services requested may be billed separately.

3. Client Responsibilities

You agree to:

  • Provide all necessary materials (text, images, access, etc.) in a timely manner

  • Respond to communications within a reasonable time frame

  • Ensure that any provided content is lawful and does not infringe on third-party rights

Delays in deliverables due to client inaction may result in timeline extensions.

4. Payment Terms

  • 60% upfront payment is required for most projects unless stated otherwise.

  • Monthly maintenance plans start at $50/month with a 30-day grace period for non-payment.

  • Late payments may result in service suspension.

  • Custom work, revisions beyond scope, or urgent requests may incur additional charges.

All prices exclude taxes unless otherwise noted.

5. Intellectual Property

  • All custom designs and development become your property after full payment.

  • We reserve the right to reuse generic templates, code, or designs created during the process.

  • You grant us a limited, non-exclusive right to showcase your project in our portfolio unless otherwise requested.

6. Website Maintenance & Restrictions

  • If you’re on a maintenance plan, you’ll receive updates, backups, and security patches.

  • After 30 days of non-payment, your site may be restricted from public access until payment is resolved.

  • We offer a professional plugin with branding, analytics, and toggling access control.

7. Cancellation & Termination

You may cancel services by providing 14 days’ written notice .

Ilays Solutions reserves the right to suspend or terminate service for:

  • Abusive or uncooperative behavior

  • Illegal or unethical use of our services

  • Repeated failure to pay

No refunds will be issued for work already completed.

8. Disclaimers

  • We do not guarantee specific outcomes from SEO, ads, or marketing campaigns.

  • We’re not responsible for damages due to third-party services (e.g. hosting, plugins).

  • You are responsible for maintaining login security and passwords.

9. Limitation of Liability

Ilays Solutions will not be held liable for indirect, incidental, or consequential damages. Our maximum liability is limited to the total amount paid for the relevant service.

10. Changes to Terms

Ilays Solutions reserves the right to update or change these Terms & Conditions at any time. Changes will be posted on our website and will become effective immediately.

11. Contact

For questions about these Terms, contact:

Ilays Solutions

Email: info@ilayssolutions.com

Phone: +254 799 189 834