Basic Maintenance
The Basic Maintenance Plan is designed for small to medium-sized websites that require essential upkeep and security. This plan ensures your website remains functional, secure, and up-to-date without breaking the bank. Below is a detailed overview of what this plan includes:
1. Monthly Website Health Check
- Thorough Inspection: Every month, we perform a comprehensive health check of your website. This includes scanning for any broken links, outdated plugins, or any issues that could affect your website’s performance or user experience.
- Error Detection: We’ll identify and resolve any errors or warnings that might hinder the website’s functionality, such as 404 errors or script issues.
2. Basic Security Monitoring
- Regular Security Updates: We ensure that your website’s core software, themes, and plugins are updated regularly to protect against security vulnerabilities.
- Malware Scanning: We conduct monthly scans to detect and remove any malicious software that might threaten your website.
- SSL Certificate Check: We verify that your SSL certificate is up-to-date, ensuring that data transmitted between your site and its users is secure.
3. Backup Services
- Monthly Backups: We create a full backup of your website each month, including all files, databases, and content.
- Secure Storage: These backups are stored securely off-site, ensuring that in the event of a server failure or hack, your website can be quickly restored.
- Restore Support: Should you ever need to restore your website, we offer support to ensure it’s done quickly and correctly.
4. Performance Monitoring
- Speed Tests: We conduct monthly speed tests to ensure your website loads quickly, providing a smooth experience for your users.
- Optimization Recommendations: Based on the performance data, we’ll offer recommendations for improvements, such as optimizing images or leveraging browser caching.
- Basic Database Optimization: We’ll perform simple tasks to keep your database clean, such as deleting spam comments and post revisions, to improve your site’s speed.
5. Minor Content Updates
- 1 Hour of Content Updates**: Each month, you can request up to one hour of content updates. This could include:
- Text Changes: Updating or correcting text on your pages.
- Image Replacement: Swapping out old images with new ones provided by you.
- Adding/Removing Pages: Minor adjustments like adding or removing a page or post.
- User-Friendly Edits: We ensure that all edits maintain the integrity and design of your website, keeping it professional and user-friendly.
- Additional Edits: If you require more than one hour of updates, additional time can be purchased at a discounted rate.
6. Basic Technical Support
- Email Support: Access to our support team via email for any technical questions or minor issues you encounter.
- Response Time: We aim to respond to all queries within 24-48 hours, providing solutions or guidance as needed.
- Troubleshooting: Assistance with basic troubleshooting, such as resolving plugin conflicts or minor layout issues.
Who Should Choose the Basic Plan?
This plan is perfect for:
- Small Businesses: Who need to ensure their website stays online and functional with minimal maintenance.
- Personal Websites/Blogs: Ideal for personal websites or blogs that don’t require frequent updates but need to stay secure and optimized.
- Startup Companies: New businesses with a limited budget that need basic maintenance to keep their site running smoothly.
Why Choose the Basic Plan?
- Affordable Care: This plan provides essential website maintenance at a cost-effective price.
- Peace of Mind: Know that your website is being looked after by professionals who will ensure it remains secure and up-to-date.
- Simple and Effective: It’s a straightforward plan that covers the basics, giving you more time to focus on your business.
This Basic Maintenance Plan offers a solid foundation to keep your website running smoothly, secure, and optimized with minimal hassle.